Medical Supplies Direct  

Faqs & Shipping Info:

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Q: Do i need an account ?

A: No, Simply choose your items, add to the basket and checkout with PayPal. (Make sure you have your correct delivery info selected)

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Q: Do you post to other countries ?

A: Yes, Please contact us for shipping prices, We can not ship sterile water out of the UK.

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Q: When will my item be shipped?

A: All items are dispatched next working day after receiving the payment. In some cases they can be dispatched the same day depending on how busy we are.

 

Q: Is there any postage costs ? 

A: NO, All items include free 1st class postage By Royal Mail within the UK Only.

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Q: My item has not arrived yet ?

A: Royal mail 1st class aims to deliver next working day although this is not guaranteed, please allow 1 - 3 working days before contacting us if your shipment has not arrived after then.

 

Q: Will my package be posted discreetly ?

A: YES, we send out all items in discreet packing, depending on size it will be a brown padded envelope or plain brown box. 

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Q: Do you sell steroids?

A: NO, Please DO NOT Message asking for such items.

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All Stock have long use by dates and are CE marked making them safe for human and animal use. 

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CE marking is a certification mark that indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic Area (EEA). The CE marking is also found on products sold outside the EEA that are manufactured in, or designed to be sold in, the EEA.

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Needles & Syringes are all sealed in individual blister packaging, PLEASE DO NOT USE if any seals are broken and contact us immediately. 

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If you are unhappy in any respect of the service or items we provide you with please contact us first before opening a PayPal dispute. We are here to help in any way.

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Regards 

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MediSupplies Online 

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